111bet Frequently Asked Questions

Registering at 111bet takes less than two minutes. Click the Register button, fill in your name, mobile number, and a secure password, then verify your number with the OTP sent to your phone. Once verified, your account is active and you can make your first deposit straight away. There's no need to upload documents just to register — verification is only required when you make your first withdrawal.

No. Each player is allowed one account only. Creating multiple accounts is a violation of 111bet's Terms and Conditions and may result in all accounts being suspended and any balances being forfeited. If you've forgotten your login details, use the password reset option on the Login page rather than creating a new account.

Go to the Login page and click "Forgot Password". Enter the mobile number linked to your account and you'll receive an OTP. Enter the OTP, then set a new password. If you don't receive the OTP within a few minutes, check that you're entering the correct number and try again. If the problem persists, contact 111bet support at [email protected].

You must be at least 18 years old to register and play at 111bet. Age verification may be requested at any point. If you are found to be under 18, your account will be closed immediately and any funds returned. 111bet is committed to preventing underage gambling — if you know someone under 18 who is attempting to gamble online, please contact us.

Log in to your 111bet account and go to the Account Settings section. You can update your email address, contact number, and preferred language from there. Some changes — such as your registered name — may require identity verification before they take effect. If you need help updating your details, reach out to support.

111bet supports the most popular mobile banking methods used in Bangladesh — bKash, Nagad, and Rocket. All three are available for both deposits and withdrawals. Simply go to the Deposit section in your account, choose your preferred method, enter the amount, and follow the on-screen instructions to complete the transfer.

The minimum deposit at 111bet is ৳200. There is no maximum deposit limit for standard accounts, though high-value deposits may require additional verification. Deposits are credited to your account instantly in most cases — if your deposit hasn't appeared within 10 minutes, contact support with your transaction reference number.

Most 111bet withdrawals are processed within 1–3 hours during business hours. In some cases, particularly for larger amounts or first-time withdrawals, the processing time may extend to 24 hours while our team completes the necessary checks. Withdrawals are sent to the same mobile banking account used for your deposit. Make sure your account details are correct before submitting a withdrawal request.

Withdrawals can be delayed for several reasons: incomplete identity verification, an active bonus with unmet wagering requirements, or a mismatch between your account name and your mobile banking name. Rejections are rare but can occur if fraud prevention checks flag unusual activity. If your withdrawal has been pending for more than 24 hours, contact 111bet support with your withdrawal ID for a status update.

111bet does not charge any fees for deposits or withdrawals on our end. However, your mobile banking provider (bKash, Nagad, or Rocket) may apply their standard transaction fees. We recommend checking your provider's fee schedule before making a transfer. The amount you deposit is the amount credited to your 111bet account — no hidden deductions.

After registering, visit the Voucher page to see the current welcome offer. Enter the voucher code (if required) before making your first deposit. The bonus will be credited to your account automatically once your qualifying deposit is confirmed. Welcome bonuses are available to new players only and can only be claimed once per account.

Wagering requirements (also called rollover requirements) specify how many times you need to play through a bonus amount before you can withdraw it as real cash. For example, a ৳500 bonus with a 10x wagering requirement means you need to place ৳5,000 in total bets before the bonus converts to withdrawable funds. The specific wagering requirement for each 111bet bonus is listed on the Voucher page.

No. Each 111bet voucher code is single-use per account. Once a code has been redeemed on your account, it cannot be used again. Some promotional codes are also time-limited, so make sure to check the expiry date on the Voucher page before attempting to use a code. Using someone else's code or attempting to abuse the voucher system may result in account suspension.

Bonuses are usually credited within a few minutes of a qualifying deposit being confirmed. If your bonus hasn't appeared after 15 minutes, check that you entered the correct voucher code and that your deposit met the minimum qualifying amount. If everything looks correct and the bonus still hasn't appeared, contact 111bet support with your deposit reference and the voucher code you used.

Yes. All 111bet games use a certified Random Number Generator (RNG) that is independently audited to ensure fair and unpredictable outcomes. The RNG certification means that no game result can be predicted or manipulated — every spin, card draw, or crash outcome is completely random. You can find more details about game fairness on the Game Information page.

RTP stands for Return to Player — it's the percentage of all wagered money that a game pays back to players over time. For example, a game with 96% RTP will theoretically return ৳96 for every ৳100 wagered over a large number of rounds. Higher RTP means better long-term value for players. 111bet's live casino games and Aviator tend to have among the highest RTPs in the library. Check the Game Information page for specific RTP figures.

Aviator is a crash-style game where a plane takes off and a multiplier increases from 1x upward. You place a bet before the round starts, then cash out at any point while the plane is still flying. If you cash out before the plane flies away, you win your stake multiplied by the current multiplier. If the plane flies away before you cash out, you lose your stake. You can also set an auto cash-out target. Visit the Aviator page for full details.

Some 111bet games offer a demo or practice mode that lets you play without risking real money. This is a great way to learn the rules and mechanics before committing real funds. Not all games have a demo mode — live casino games and crash games like Aviator typically require a real-money bet. Check the individual game page for availability.

Most 111bet games have a minimum bet of ৳10 per round, making them accessible to players of all budgets. Some live casino tables have slightly higher minimums. Maximum bet limits vary by game and are displayed within the game interface before you place your bet. If you're new to a game, starting at the minimum bet is a good way to get comfortable with the mechanics.

Visit the App page to download the 111bet app for Android or iOS. The Android APK can be downloaded directly from our site — you may need to enable "Install from unknown sources" in your phone settings. iOS users can install the app via the link on the App page. The 111bet app is free to download and gives you access to app-exclusive bonuses and faster game loading.

If a 111bet game isn't loading, try the following steps: clear your browser cache and cookies, check your internet connection, disable any VPN or ad-blocker that might be interfering, and make sure your browser or app is up to date. If you're using the mobile browser, try switching to the 111bet app instead — it's optimised for lower-bandwidth connections and tends to load games faster.

If your connection drops mid-game, 111bet's system records the state of your game at the point of disconnection. When you reconnect and reopen the game, it will resume from where it left off. For crash games like Aviator, if you had an active bet when you disconnected, the round will have continued and the result will be shown when you reconnect. Your balance will be updated accordingly.

Yes, the 111bet app is available for both Android and iOS devices. Visit the App page for the latest download links and installation instructions for your device. The app is regularly updated to improve performance, add new games, and deliver app-exclusive promotions to users.

111bet uses SSL encryption on all pages and transactions to protect your personal and financial data. We never share your information with third parties for marketing purposes. All data is stored securely in compliance with our Privacy Policy. You can review exactly what data we collect and how we use it on the Privacy Policy page.

Log in to your account and navigate to the Responsible Gaming section in your account settings. From there you can set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period, but reducing a limit takes effect straight away. Visit our Responsible Gaming page for more tools and guidance.

Self-exclusion allows you to temporarily or permanently block yourself from accessing your 111bet account. It's a tool designed for players who feel their gambling is becoming a problem. You can request self-exclusion for periods of 1 month, 3 months, 6 months, 1 year, or permanently. During self-exclusion, you will not be able to log in, deposit, or receive promotional communications. Contact support or visit the Responsible Gaming page to apply.

If you suspect unauthorised access to your 111bet account, change your password immediately via the Login page. Then contact 111bet support at [email protected] with details of the suspicious activity. Our security team will investigate and, if necessary, freeze the account to prevent further unauthorised transactions while the issue is resolved.